(4.5 / 5)2219+ Ratings

Uniqso Reviews

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Overall Rating

4.5
2 Reviews
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About Uniqso

Uniqso.com is a company that specializes in a variety of prescription & non-prescription colored contacts & clear contact lenses, and over 400+ types of synthetic wigs, fake eyelashes for cosplay and daily wear. They also offer lace front wigs & other accessories such as contact lens cleaner, contact lens case & cosplay props in their store. They take pride in what they do and enjoy a constant 4+ rating on Trustpilot & other rating agencies. They provide high quality CE Certified & ISO approved colored contacts, culled from South Korea. With a whopping collection of colored contacts for cosplay & theatrical performances, they have been serving patients needing myopic, hyperopic & astigmatism vision adjustments. Not only do they specialize in colored lenses but they also ensure the availability of premium quality lace front & cosplay synthetic wigs at a price beating policy. Their secondary line of focus is high quality yet affordable cosplay costumes that speaks for its finesse. They hand pack every package aesthetically to make your happiness last long. They add a WOW factor so that you shop with them once and never shop elsewhere again! Their straight & fair refund, cancellation & return policy further provides you peace of mind. They promise to deliver exactly what you pay for! They have been unparalleled in the industry providing high quality CE Certified & ISO approved colored contacts, culled from South Korea. With a whopping collection of colored contacts for cosplay & theatrical performances, they have been serving patients needing myopic, hyperopic & astigmatism vision adjustments. Not only do they specialize in colored lenses but they also ensure the availability of premium quality lace front & cosplay synthetic wigs at a price beating policy. Their secondary line of focus is high quality yet affordable cosplay costumes that speaks for its finesse. They hand pack every package aesthetically to make your happiness last long. They add a WOW factor so that you shop with them once and never shop elsewhere again! Their straight & fair refund, cancellation & return policy further provides you peace of mind. They promise to deliver exactly what you pay for! They have been enjoying the roller coaster ride since their humble beginnings in 2010 as a dealer in nail tints. They moved to bigger facilities, expanded their line of services & are now recognized as a reputable, trusted & esteemed supplier of colored contacts & cosplay costumes. Several local resellers have joined their tribe in the meanwhile due to the best wholesale rates they offer via their subsidiary site circlelenssupply.com. They also launched lensupermart.com in 2018, offering high prescription colored contacts sent directly from South Korea. They created animee-cosplay.com to offer quality cosplay wigs & costumes for “cosplayers” and “performing artists” from around the world in 2019. In 2020, they have launched separate sites for UK & Canada to serve their customers better. In the same year, they have enabled installment plan called Sezzle to let their customers from US & Canada to enjoy "Buy Now Pay Later". They are actively involved in corporate social responsibility. To ensure fair business policies, taking both environmental and social issues into consideration, they pay every month a portion of their profit to those organization in need. For every order you placed with them, they will donate partial of the profit to the below organizations, you can choose to donate equally to them or the one you really want to help! Just check it in your shopping cart :) Animal Rescue Foundation LGBT Community Center (NYC) Climate Solutions Storng Women Strong Gilrs Buy From A Black Women $12,628 USD raised for 5 amazing causes 0.10% of product cost will be donated to World Vision, Climate Solutions, LGBT Community Center (NYC), Strong Women, Strong Girls, and ANIMAL RESCUE FOUNDATION INC - BEACON with no caps or end dates.

Uniqso Pros & Cons

Pros and Cons of Uniqso.com

Pros:

  • Wide Variety: Offers a diverse selection of colored contacts, wigs, and cosplay accessories, catering to different styles and needs.
  • Quality Assurance: Products are CE Certified and ISO approved, ensuring high quality, particularly for colored contacts.
  • Flexible Payment Options: Provides a Buy Now, Pay Later option through Sezzle, allowing customers to split payments into 4 interest-free installments.
  • Promotions and Discounts: Regular promotional offers, including significant discounts and BOGO deals, enhance affordability.

Cons:

  • Customer Service Issues: Reports indicate potential delays in response times and difficulties in order tracking or cancellations, leading to frustration among customers.
  • Mixed Product Experiences: Some users have reported negative experiences with product quality, particularly regarding comfort and usability of contact lenses.
  • Limited Return Policy for Certain Items: Specific items, especially custom products like colored contacts, may have strict return policies that limit customer options if issues arise.

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Uniqso Customer Reviews (2)

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Rebecca Marsh
Rebecca Marsh
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Feb 9, 2023
Madison Lee
Madison Lee
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Feb 9, 2023

Uniqso Customer’s Q&A

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Uniqso Features and Benefits

Here are some key features and benefits of shopping at Uniqso.com:

  • High Quality Products: Uniqso.com provides high quality CE Certified & ISO approved colored contacts, culled from South Korea.
  • Wide Range of Products: Not only do they specialize in colored lenses but they also ensure the availability of premium quality lace front & cosplay synthetic wigs at a price beating policy.
  • Customer Support: They have a good customer support service.
  • Fast Delivery: They are known for their fast delivery.
  • Affordable Prices: They offer some of the cheapest lenses.
  • Secure Packaging: Their packaging is secure and reliable.
  • Refund, Cancellation & Return Policy: They have a straight & fair refund, cancellation & return policy.
  • CSR: They are actively involved in corporate social responsibility.
  • Installment Plan: They have enabled installment plan called Sezzle to let their customers from US & Canada to enjoy "Buy Now Pay Later".

Uniqso Pricing

Pricing Information

Product Range:

  • Uniqso.com offers a variety of products including colored contacts, synthetic wigs, and cosplay accessories.

Pricing Examples:

  • Kazzue Toric Contacts: Priced at approximately £24.90 per lens/pack.
  • Discounts can reach up to 80% off on selected items, along with Buy One Get One (BOGO) deals.

Payment Options:

  • Flexible payment methods include credit/debit cards, PayPal, and Sezzle, which allows customers to pay in 4 interest-free installments over 6 weeks.

Promotions:

  • Regular promotional codes are available, offering discounts such as 10% to 20% off sitewide.

Prices are subject to change, so checking the website for the most current pricing is advisable.

Payment Method

Payment Methods

Available Payment Options:

  • Credit/Debit Cards: Standard payment method accepted.
  • PayPal: Payments processed through PayPal will display as UNIQSO Holdings Pte. Ltd. on statements.
  • Sezzle: Offers a Buy Now, Pay Later option, allowing payments to be split into 4 interest-free installments over 6 weeks.
  • Skrill and Paydollar: Additional payment options available for transactions.

Payment Receipts:

  • A payment receipt will be sent from the payment provider after the transaction is completed.

Uniqso FAQs

FAQ

Uniqso Return Policy?

Return Policy Overview

Cancellation Policy:

  • A full refund is available if the cancellation request is made within 1 calendar day after the order is placed.
  • If the request is made before shipping, a 10% administration fee will apply.
  • Cancellations are not allowed after the order has shipped.
  • Custom-made items, such as toric contacts and hyperopia contacts, cannot be cancelled.

Exchange Policy:

  • Exchanges are permitted for defective or incorrect items. A photo of the received items must be sent for processing a replacement.

Return Policy:

  • Custom-made items (toric and hyperopia contacts) and opened wigs are not eligible for return due to hygiene reasons.
  • Contacts can be returned at the buyer's expense, with a 90% refund granted if approved, excluding shipping costs.
  • Returned items must be in their original, unused, unopened, and sealed condition.
  • Requests for returns or exchanges must be emailed within 7 calendar days from the delivery date.
FAQ

Uniqso Alternatives

Here are some alternatives to Uniqso.com:

  1. Muji: Known for its minimalist Japanese style, Muji offers classic styles with clean lines that are both simple and timeless.
  2. Bonobos: This brand is a great choice for high-quality staple pieces. They offer a wide range of clothing from suits and tuxedos to everyday basics like tees, shorts, and sweaters.
  3. Frank and Oak: If you're looking for sustainable, eco-friendly options, Frank and Oak might be a good fit.
  4. H&M: As a popular fast-fashion brand, H&M offers a wide variety of trendy and affordable clothing options.
  5. J.Crew: Founded in New York, J.Crew offers a wide collection of style staples that includes everything from a basic tee to formal wear like tuxedos and suits.
  6. Zara: Known for its trendy and affordable clothing, Zara is a popular choice for those looking for fashionable pieces on a budget.
  7. ASOS: With a wide range of brands and styles, ASOS is a great place to find a variety of clothing options.
  8. Forever 21: This fast-fashion retailer offers trendy, affordable clothing and accessories.
  9. Topshop: Topshop offers a mix of trendy pieces and classic staples, making it a versatile option.
  10. Boohoo: Known for its trendy and affordable clothing, Boohoo is a popular choice for those looking for fashionable pieces on a budget.

These alternatives offer a variety of styles and price points, so you're sure to find something that fits your needs. Happy shopping!

FAQ

How To Open A Uniqso Account?

How to Open an Account on Uniqso.com

Steps to Register:

  • Visit the uniqso.com website.
  • Locate the Sign Up or Register option, typically found at the top right corner of the homepage.
  • Click on this option to be redirected to the registration page.
  • Fill in the required details, including your name, email address, and a password.
  • An email verification may be required; click on the link sent to your email to verify your account.
  • After completing these steps, the account will be set up and ready for use.

Ensure that the password is strong and unique for account security.

FAQ

Uniqso.com Return Policy?

Uniqso.com has a detailed Return, Exchange & Cancellation Policy. For cancellations, if the request is made within 1 calendar day after the order was placed, a full refund is provided. If the request is made before the order is shipped, a 10% administration fee is applied. Once the order is shipped, cancellation is not allowed. Custom made items such as toric contacts & hyperopia contacts are not allowed to be cancelled.

For exchanges, it is applicable when defective or wrong items are received. The company will send a replacement upon receiving the photo of the received items. If the same item is out of stock, a replacement with another same value item or a refund can be done.

As for returns, custom made items such as toric contacts & hyperopia contacts, and wigs are not allowed to be returned due to hygiene reasons. For orders that have been shipped, contacts can be returned at buyer's cost and a 90% refund will be granted if approved, excluding shipping. The returned item must be in original/ unused/ unopened/ sealed condition. Requests to return or exchange should be emailed to the company within 7 calendar days from the day the package was delivered.

Regarding the Shipping Policy, the shipping rate varies according to the weight of the cart, shipping method, and shipping address. There are three types of shipping methods: Economy Shipping (estimated 30 - 40 working days), Standard Shipping (estimated 15 - 20 working days), and Express Shipping (estimated 5 - 10 working days). Each shipping method has its own pros and cons, and customers are advised to choose according to their budget and urgency. The company does not hold liable for the loss of package if the package reached the destination country or status was shown "Delivered", and for failed delivery due to incomplete shipping address. For express shipping, prescription verification is needed for US buyers. All transit times are subject to Customs Clearance, transport conditions, weather conditions, volume of mail traffic, and etc. International shipments may be subject to import taxes, duties, and customs fees, which are levied once the package reaches the country of destination, and are the responsibility of the recipient.

FAQ

Can I pay with credit card on Uniqso.com?

Yes, credit card payments are accepted on Uniqso.com. All major credit cards are accepted and international credit cards are also accepted but they must be linked with a valid U.S Billing address. In addition to credit cards, other payment methods such as debit cards, PayPal, ApplePay, and Klarna are also available. Uniqso also offers a digital credit card option called Uniqso Pay that rewards 2X Points on your first purchase and 2 Points per dollar on every order. This option is available at checkout and requires a mobile phone number that can receive SMS texts for sign up and use. It's important to note that if approved, select Uniqso Pay at the last step of checkout and pay with your phone number - no need to remember a long card number, expiration date, and CVV or PIN. You’ll earn 2 Points per dollar on every order. Return and pay again with Uniqso Pay to automatically redeem your Points for an instant discount. No codes necessary! Please note that all these details are subject to change and it's always a good idea to check the latest information on the Uniqso.com website.

FAQ

What are the shipping options and their estimated delivery times?

Uniqso offers Economy Shipping, Standard Shipping, and Express Shipping with an estimated delivery time of 5-40 days. The shipping rate varies based on the weight of the cart, shipping method, and shipping address, and can be checked in the shopping cart.
FAQ

What are the pros and cons of each shipping method?

Economy Shipping is cheap and unreliable, Standard Shipping is cheaper and faster than Express Shipping, but is only traceable in some countries. You can get more information on this on Uniqso’s website.
FAQ

How do I cancel an order?

Requests to cancel an order must be made within one day of placing the order to receive a full refund. Requests made before the order has shipped will incur a 10% administration fee.
FAQ

How do I exchange an item?

Exchanges are only applicable if you received a defective or incorrect item. The exchange must be requested within 7 calendar days of receiving the item and the item must be unused and in its original packaging. Uniqso will cover the shipping fees for the exchange.
FAQ

How do I return an item?

Returns are only allowed for defective or incorrect items and must be requested within 7 calendar days of receiving the item. The item must be unused and in its original packaging. Uniqso does not cover the shipping fees for returns.
FAQ

What is the prescription verification process for U.S. buyers using Express Shipping?

U.S. buyers using Express Shipping must have their prescription verified by Uniqso. The buyer must provide a copy of their prescription and a government-issued ID.
FAQ

About Uniqso.com Popular Products and Services?

Uniqso.com is a popular online store known for its wide variety of products. The store offers a range of prescription & non-prescription colored contacts & clear contact lenses. In addition to this, they have over 400+ types of synthetic wigs, and fake eyelashes which are suitable for both cosplay and daily wear. Customers can also find lace front wigs and other accessories such as contact lens cleaner, contact lens case & cosplay props in their store. They have a diverse collection of products categorized into 1 Tone, 12 Months Disposable Anime Contacts, 12 Months Disposable Colored Contacts, 12 Months Disposable Contacts, 12 Months Disposable Cosmetic Contacts, 12 Months Disposable Crazy Contacts, 12 Months Disposable Red Contacts, and more. Each category has a wide range of products, providing customers with a multitude of options to choose from.

FAQ

What are the most popular colored contacts on Uniqso?

The most popular colored contacts on Uniqso include Air Optix Colors, which come in vibrant shades like Brilliant Blue, Gemstone Green, and Sterling Gray. Another popular choice is Acuvue Define, perfect for those looking for a subtle enhancement to their natural eye color. Sweety Soft Color contact lenses are also popular, blending seamlessly with your original eye color for a natural, subtle change. For a more dramatic look, Barbie Pearl Black colored contacts are a favorite, designed to create a stunning big dolly eye effect. The Urban Layer New York series features a small pupil hole for a more realistic look, and the Urban Layer Jolie lenses offer a stunning new 3-Tone color. For light eyes, Sweety Pro Black, Kazzue Fantasy Blue, and Sweety Soft Blue are recommended. Other popular options include Kazzue Glam Crystal Grey and Kazzue Glam Sky Blue. These colored contacts cater to a wide variety of styles and preferences, and custom-made colored contacts are also available for special characters from popular series.

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